Frequently Asked Questions
Everything you need to know about shopping with Bonjour fashion.
What is your standard shipping policy?
We offer worldwide shipping. Orders are processed within 24-48 hours and typically arrive within 3-7 business days depending on your location.
How do I return an item?
We accept returns within 30 days of delivery. Items must be in their original condition with tags attached. Visit our Return Portal to generate a prepaid shipping label.
How do I know which size to choose?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart, as our Parisian-inspired cuts can be more tailored.
What payment methods do you accept?
Bonjour accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna.
Are your garments ethically produced?
Yes, we are committed to sustainable fashion. Our collections are manufactured in certified factories that ensure fair wages, safe working conditions, and reduced environmental impact.
Can I track my order once it has shipped?
Absolutely. Once your order leaves our warehouse, you will receive an email confirmation with a tracking number and a link to follow your package's journey.